Fantasy World takes the privacy of its customers seriously. We understand that you want to know how information about you is used, stored, and shared. We understand the importance of protecting your personal information and appreciate that nobody wants to have their personal information sold or misused. We will never sell your personal information to anyone. This privacy policy (“Privacy Policy”) applies to customer information collected and used by Fantasy World and its affiliates. This Privacy Policy does not cover any information collected by third-party sites or content or applications that may link to, or be accessible from or on, our website. We collect information about you from a variety of sources, including the information that we collect from you by visiting our website www.fantasy-world.co.uk in person, via the telephone or email. By visiting and using the Website, you are accepting the terms described in this Privacy Policy. Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions.

Types of Information We Collect
We collect information to deliver the products and services you request and to help improve your overall shopping experience. Some information that we collect can be used to identify you or can be reasonably used in connection with other information to identify you. This information is called “personal information” and includes your name, postal address, email address, date of birth, phone number, and payment information. You share personal information with us when you make an online purchase with us, when you visit or post a comment on one of our social media pages, and when you contact us or request customer service. Other types of information that we collect cannot be used to personally identify you, but provides Fantasy World with information that we use to improve the products and services we offer to you. This information includes details about your internet connection, traffic data, IP address, and the equipment you use to access our Website and usage. It may be collected by Fantasy World or it may be collected through third party partners who provide analytics or collect reviews of our Website. This information is collected automatically through the use of cookies and other tracking technologies. Information that is collected through the use of third party cookies and other third party tracking technologies are subject to such third parties’ privacy policies and opt-out mechanisms and are not governed by this Policy.

We DO NOT store credit card details as this is handled by our payment gateway (PAYPAL) www.paypal.com

How We Use Your Information
Fantasy World uses the personal information that we collect about you or that you provide to us: to process and dispatch your online orders; to keep you up to date with the status of your order; for marketing or advertising purposes; to inform you about promotional offers; to maintain your user account; to keep track of your order history; to respond to customer support enquiries; to present our Website and its contents to you; to tell you about changes to our Website; to let you know about products or services; to allow you to participate in interactive features on our Website in a way that we describe to you at the time that you provide Fantasy World your personal information; to fulfil any other purpose for which you provide it. The non-personal information that we collect may automatically be combined with other information that you provide and may be aggregated and used for statistical purposes. It helps us to improve our Website and to deliver better and more personalised products, services and advertisements. It also helps us to estimate how many people may be interested in certain products, store your user preferences allowing us to customise the Website to your individual interests, recognise you when you revisit our Website, and speed up your online experience with Fantasy World.

Information Sharing
Fantasy World does not sell your personal information to third parties. However, we may disclose the personal information that we collect or that you provide to us as described in this Privacy Policy to support our business, such as our service providers, partners and suppliers.. Your personal information may also be disclosed to enforce our terms of use, to comply with any court order, law or legal process, or government or regulatory request, or if we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of Fantasy World, our customers or others.

Cookies and Other Tracking Technology
Cookies are small data files that most websites store, access and maintain on the hard drive of your computer. We may use technologies, such as our own cookies, to provide you with personalised online advertising tailored to your interests (i.e. personalised display ads, social media ads, email marketing and PPC ads). Certain features of our Website may use local stored objects (Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. These data files may be created on your computer when you visit our Website. Flash cookies are most often used to personalise ads (i.e. on social media) or to enhance your experience on our Website (i.e. to personalise the content you see on our website). Flash cookies will not access or remember your e-mail address or other personal information unless you willingly provide such information. Our Website may also contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit Fantasy World, for example, to count users who have visited particular webpages or and can be used for other related website statistics, such as verifying our system and server integrity.

“Do Not Track”
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Third Party Links
Our Website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We recommend that you review the Privacy Policy of each site you visit. Fantasy World does not control, and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.

Email communications
We may use your personal information to contact you with email newsletters that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link in any of our emails.

Child Safety
This Website is not marketed to, and does not knowingly collect or maintain personal information from, children under the age of 16. If we learn that we have collected or received personal information from a child under the age of 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 16, please let us know via our contact form.

Business Transaction
If Fantasy World is involved in a merger, acquisition, asset sale, bankruptcy or reorganisation, your personal information may be shared, as well as retained by us. By providing us with your personal information, you consent to that transfer.

Accessing & Updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. You may also request your details to be removed from our database if you wish. If you would like us to amend any of your details or remove them, please contact us at heavyheaven@yahoo.co.uk

Changes to Our Privacy Policy
This Privacy Policy is subject to change at the sole discretion of Fantasy World, and the updated Privacy Policy will be posted on our Website. Continued use of the Website after Fantasy World posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. Please check back frequently and review the Privacy Policy for any updated terms or changes.

Contacting us
If you have any questions or comments regarding this Privacy Policy, please do not hesitate to contact us by email, phone, visit in person or writing to the below address
Fantasy World, Unit H Auster Road, Clifton Moor, York, YO30 4XA